If I could give zero stars, I would.This company somehow created two accounts under my name and address, but only shared the details of one account with me. I only discovered the second account when I was billed twice. To my shock, they had also set up a direct debit for the second account—an account I had no knowledge or control over!Despite numerous promises that the second account would be dissolved and I wouldn’t be charged again, I was still billed twice. I’m still fighting to get a refund. Absolutely unacceptable!
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