Not an license owner. I was just helping a non-technical user checking why this product does not work as intended. On PC, there are lots of free ways to migrate Outlook mail files to Gmail. For MAC, there is no free one. A single license of the corporate version cost US$69. It is fine if the program works as intended. Too bad this prduct does not.Using the program requires an external utility to be installed which is not listed on the website. They provide a download link and license key in email after paid. But the download link had its domain not getting subscribed any more. They provided another link upon request. Turned out that the different named file is the same one as the demo version provided on the web site. Upon entering email and key, it activates correctly. Choosing the OLM you want to migrate and they provided adequate instructions though not updated Gmail migration process. The screenshots were out of date and one may not be able to find out the exact place to get the APP password required for migration.Too bad it did not work in my case, the OLM file that I was going to migrate is about 10 Gigabytes with a few subfolders. Status shown the correct number of emails in the subfolders but the actual emails are NOT the correct one to move. Sent folder has about 8000 emails but only about 2000 was actually transferred. To make the matter worse, the other folder such as INBOX (about 18000 emails), it only transferred 1000 or so and the email content migrated were actually the emails from SENT folder. I was thinking that it was corrupted OLM file so I tried export again after making sure all the OS, software are updated. Results were, number of emails migrated were different, but still not the correct one.The contact with support, after confirming that I was using the paid version, saying that they will need to check further and this required an upgrade to technician license US$199. Their provided reasons for this kind of behaviour was "If the software is being misued then the software license will be blocked. you are not a license buyer, the company policy of software that has been allowed can be used by one user 5 times." They required order number, instead of email address of the license owner, as the proof of purchase. I provided the email address of the license owner a few times to them, but I did not have order number for that product on hand.After testing a few times with different OLM files, I realized that it is just easier to use PC to make such transfer. My client's insistance to do it on MAC at her home is not the best way to do with the software not working as claimed.They have a clearly stated refund policy. One that is virtually unrefundable. You can read the details on their website. There are several parts on the website that has broken links, even Facebook. This is definitely not very professional.If you have a specifc need for this, you probably are better off trying other product. I just do not see this working as intended.By the way, their lifetime free upgrade claim was actually not valid. They listed out that you are required to paid after one year for upgrade.Their website listed that there are Google Review 5 stars rating. This cannot be found with google search. The claims listed on the web site may need to be verified.
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