After a promising start with my novel, I was informed I had sold several hundred copies, yet I have not received any royalty payments. I've called numerous times and sent multiple emails. I dealt with a representative who has since left the company and more recently with another individual. I'm unsure how many books have actually sold, as no one will provide that information, and no payments are forthcoming. They ignore my emails, have misled me about sales, and do not treat me professionally or honestly. Their handling of my situation has been appalling—quick to take my money but unresponsive afterward.
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