After three pairs of Keen sneakers having the same problem with the sole coming apart in pieces I contacted Keen but was told my latest pair had just past a year since the sale date so they would offer no help. The first pair I attributed the wear to hard work building my house. The second pair lasted a bit longer but the piecemeal soles they use started falling off. I had a good experience with my Keen water shoes so I tried one more time. The third time was not the charm. The sole pieces started coming apart in just a few months. Instead of shoe-gluing them (multiple times) I should have called for a refund before the 12-month warrantee. After Keen flatly refused to do anything after explaining all of this to them as long-term customer, I switched to Merrell and have been very happy. Taking my Merrells on the Camino this fall after more than a year wearing them, and they have had zero issues with their construction or materials.
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