keenfootwear.com

1.7
1.7 Based on 121 reviews

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Average Rating

1.7

/
5

121 Reviews

5 Star
12%
4 Star
1%
3 Star
2%
2 Star
10%
1 Star
75%

All Reviews

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Review Time

Unsatisfactory quality of footwear

I bought a pair of boots that split after just two months. They were not inexpensive, so I expected better durability. I then purchased another pair in the same style as shoes, and the sole came off in only a week. This quality is incredibly disappointing. Is there no one in the company ensuring that their products meet a standard?

1
Date of experience: Dec 23, 2025
Chandler Morris
Purchased boots that fell apart quickly

I bought a pair of boots and they split after just two months. They weren't cheap, so I expected them to last. I then got another pair in a similar style, and the sole came off after only a week. What terrible quality! Is there no one in this company checking the quality of their products? It's shocking.

1
Date of experience: Dec 22, 2025
Christian Foster
Once my go-to choice, now a disappointment

I used to wear these all the time, but after getting two pairs with soles that fell off due to faulty glue, I won't buy another pair again.

1
Date of experience: Dec 20, 2025
Swaine Walker
Years of loyalty, now disappointed

I've worn these for years, but I can't justify the cost for such poor quality anymore. Less than six months in, the soles are coming off. The fit has also changed from what it used to be. I read reviews about quality issues but thought I’d see for myself—and now I understand. The quality is terrible, and the shoes are uncomfortable. It's time to look for a different brand as this one has become disappointing. It's sad to see this American-made company decline.

1
Date of experience: Dec 14, 2025
Osbert Clark
Regrettable purchase

I wish I had read the reviews before buying. I had a fine pair of boots years ago, but after they began to fall apart, I bought another pair. When I heard the brand was withdrawing from my region, I purchased another pair for future use. Big mistake! After minimal wear, they split in two places. Given what I've read, I'm not optimistic about my next pair. I can't backdate this review, but the second pair was bought in November 2024, and I only wore them a few months later; now they are unusable.

1
Date of experience: Nov 09, 2025
Canute Parker
Order issues

I placed an order and ensured I chose the right size. After completing the purchase, the size was incorrect for some reason. I called immediately, but they told me they couldn't change it, so I would just receive the item and then return it. I decided to return it for good and said goodbye to the store.

1
Date of experience: Oct 22, 2025
Jedediah B.
A fantastic brand

This brand is fantastic! They allow you to wear the footwear outside and return it if you're not satisfied. The boots are comfortable too. My first pair was a work boot I bought online, and I was thrilled with the perfect fit. I loved them so much that I bought a winter pair. They are a bit snug in sizing for the insulated version, but going a size up solves that. I'm definitely coming back! If you need an ambassador, count me in—I truly love this brand.

5
Date of experience: Oct 15, 2025
Cwichelm Howard
Disappointing experience after limited use

I was initially pleased with the fit and comfort of my walking boots. I only used them about ten times in the first year, and I spent over £100 on them. Unfortunately, shortly after the warranty expired, the sole of the right boot started to separate. The shoes became unwearable and no longer waterproof. I thought I would reach out to the company to check for a manufacturing fault, but after six weeks with no response, I called customer service. They informed me they wouldn't do anything for an out-of-warranty shoe, not even inspect it. All I received was a promise of a 20% discount on my next pair, which never arrived. Extremely disappointing.

1
Date of experience: Sep 29, 2025
Nicola Morris
Quality issues with previous models

I previously owned a pair of sneakers from this brand, and the material inside the heel ripped. They honored the warranty, but the second pair had the same issue. After sending photos, they refused to honor the warranty this time. I will not buy from them again.

1
Date of experience: Sep 18, 2025
Damien Lewis
Decline in product quality

This product used to be great, but that’s no longer the case. The quality and durability have declined rapidly, and customer service is lacking. They don't stand behind their products anymore. I used to advocate for this brand, but not anymore.

1
Date of experience: Sep 01, 2025

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