For a family business Keen really doesn’t give a stuff about it’s repeat customers! Bought a pair of Clearwater sandals in February, only worn them in an urban environment so far and they’re delaminating (sole separating from inner) complained to Keen who directed me to Amazon who directed me to Keen who them directed me to distributes who advised they sometimes distribute for Keen. Dealt with 3 alleged ‘customer services’ people who just hinder and obstruct - 1 said because I bought themoutside of US they cannot help even though it’s their manufactured product, actually they simply stated they won’t help - so that’s it 21st century customer service from Keen - be wary folks!!
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