keenfootwear.com

1.7
1.7 Based on 121 reviews

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My wife bought me a pair of Keen…

My wife bought me a pair of Keen walking Targhee 111 boots from Mastershoe which were delivered on 24/1/2022. She gave them to me towards the end of February as a gift. After wearing perhaps 20 or 30 times they have perished and are no longer waterproof. I contacted the company and sent photos of the boots and told them they had not been waterproof for some months. Mastershoe's response was that because it was outside of the one year warranty there was nothing they could do about it. 3 weeks out of warranty, and I hadn't contacted Mastershoe earlier as I thought they were still in warranty!!! My advice would be to not buy either Keen boots or from Mastershoe in future. It seems that boots made by Keen are only expected to last a year rather than the 2 or 3 I was hoping for.

1
Date of experience: Feb 15, 2023

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