Keeta food delivery app here in Saudi misleads customers by offering fake really tempting discount vouchers worth 100s$ if you get them new customers thru their so called referral program and when you get them what they want and the new customer process thier first order both parties will be awarded by valuable discount vouchers and one gets talked into this kind of malpractice as it seems simple and with things working out initially till the voucher entitlement is done you're so far satisfied but the crooked, misleading and unprofessional on another level shady side of theirs beings to unfold when the customer who got them the new client tries to make use of one of these vouchers in his food or grocery order no matter what one does making sure their parameters and slas are met and inline with all the stated terms and conditions a message pops up with utter nonsense which absolutely makes no sense stating the discount can't be processed in this order and will show you super exaggerated price of the order you just made way over the initial price of a certain meal or grocery product that you are trying to buy of of their app...
Cherry on top of the cake unveils it self when you try to reach out to the help desk executives, you would be totally bamboozled to realize that they are not even replying you on the subject matter at hands just random gibberish which clearly indicates they have got no ideas on why this app behaves in such a way and the customer is suffering due to this, in the end automated message pops up your issue has been escalated and will be resolved soon (in another life time that is, today is day 4 on complaints but no resolution so far), just watch out y'all don't let these crooks scam you in this manner just for the sake of new client acquisition.
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