Review Time
I had a problem with my WiFi connection 2 days after reporting the fault, Engineers were sent out. The engineer Brandon couldn’t have been any more helpful. He advised what he thought the fault was . Then explained how he’d fixed the fault. I couldn’t be at home the whole time of the visit. But I was kept up to date throughout Brandon being there.
Today we had Andrew visit us to fix a broadband issue we where having he was very polite and took his boots off before entering the property which is nice to see he behaved in a very professional manner and fixed the fault whilst explaining to me what the process was nothing but 5 stars
We had an engineer to our property today, a young lad named Andrew. He was absolutely brilliant with explaining the problems and also very efficient. He was also very thorough and made sure everything was sorted. Very friendly and ensured we understood the problem.
An issue was identified with our broadband service which was investigated and remedied by the Kelly Group operative having worked both inside and outside of our property.Very courteous, polite and efficient, ensuring that the problem had been rectified.
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Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally.
Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.See more
