kent.bike

1.7
1.7 Based on 15 reviews

...

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Celovenenum90
Terrible service experience

I had a terrible experience. I ordered a bike that never shipped. When I called the company, I received one email stating it was 'on its way', but I never received it. After being on hold on Christmas Eve, they admitted it was out of stock and offered a refund. I had to rush out on Christmas Eve to find a replacement, which was not what I wanted. If they had been honest about the stock issue, I could have made other arrangements. Very disappointed and will not do business with this company again.

1
Date of experience: Dec 11, 2024

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