Most unhappy. Furniture was delivered to Brisbane from their storage in Townsville and just put willy nilly in double garage without any thought to packing it to maximise space. I wasn't there at the time and when I took it up with them this week I was told the person overseeing (my son) should have directed them better. What? Aren't they the professionals? They now suggest I pay to have someone come out to fix their shoddy work! An outrageous money making scheme - do a bad job then make the customer pay to fix it up? Ironically, I had waived the return of an overpayment of around $300 as a gesture of goodwill. Seems the only goodwill is on the customer's side with Kent. Never again.
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