Unfortunately, it was a bad removal experience.They were very hesitant to give us or our UK-based removal company any window or date. Their communication for international removals was difficult and opaque.They abruptly assigned us a removal date, which meant we suddenly had to pay an entire month's rent to give our landlord lead time.Specifically, they called us on a Tuesday and asked us if we could make an international move on Friday. After agreeing to a quick move-out date, they ended up booking the incorrect date (a day they weren't open). Despite having signed and confirmed this date multiple times with our broker.We found out they botched the data right before our move. Via a quick call with no apologies.We ended up having to cancel and rebook our flights so they could book a correct date.In total, working with Kent Removals & Storage cost us... well, a lot of money. Throughout the process, they were unreliable and uncommunicative. We have moved multiple times internationally, and this was the oddest experience. Double-check dates, keep all records, and be careful.
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