There are a number of reasons that we have given Kent Removals & Storage a 5 Star Rating. The first reason is the office staff that handled our booking were excellent and their attention to detail was first class, they kept us informed of the details.The second reason was the effort the two Crew members, both New Zealanders were excellent. On the day that we were scheduled to have our furniture removed was a very poor rainy day, it rained all day. We were originally booked for an early afternoon removal. However, they called us around midday to advise us that they might not get to us until late afternoon. It had rained all day in Sydney. As it turns out they didn't get to our place till 5:30pm and it was still raining. When they arrived, they apologized for the delay. So they got to work. They did a full inspection of what had to be done. I helped to move some of the light objects to the front door of the apartment block, while they dealt with the larger products. They did a wonderful job, keeping in mind they had two other jobs completed on a rainy day before they arrived. They put the last items on the truck at 11:00pm. What a day, my wife and I agreed to give the lads a good tip for working through the whole day. Before they left, they commented that they had to leave early the next morning for a job in Wollongong. I hope Kent Removals gave them a good tip also.Thank you to the two New Zealanders.And a BIG THANK YOU TO KENT REMOVALS. Michael and Cathy Horne
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