We used Kent to move our contents internationally. It took over 6 months. Communication was atrocious, with no updates unless requested and serious delays. The customer service representative that we dealt with was exceptionally poor, in that he did not action requests, and lied that certain tasks had occurred - when we called his colleagues they said it hadn’t occurred. They failed to follow through with basic requests, lied to us, broke many items, did not support us getting insurance or respond well to requests for help. It made for a very stressful and upsetting experience. Do not use this company. I wish I had looked at trust pilot before selecting them.
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