I chose Kent for an interstate move because I thought they were a reputable company. Unfortunately, they provided the worst service I have ever received from a removalist, adding needlessly to the stress and expense of the move. The removalists (from the Newcastle NSW branch of Kent) were distressingly careless with my furniture and possessions and many pieces were broken or otherwise damaged. They left food litter and cigarette butts dropped where they ate and smoked, and I was left to clean it up. In trying to load a ride-on mower they used a dangerously inadequate ramp which I warned them was not safe and, predictably, the ramp collapsed, damaging my mower. It could not be started after that and had to be left behind, which meant I had to arrange separate transport at a substantial addition al cost. On leaving my property Kent drove their truck into our gate post and hit a beautiful and very old cedar tree, shearing off a large branch - the tree may not recover, and the gate was wrecked. I emailed to complain about the service I received but have received no response at all. Unprofessional, careless, and incompetent. Do not use them.
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