I recently had a surveyor from Kenwood PLC, Mr. Marcus, visit my property to inspect some damp issues. Unfortunately, during his visit, he accidentally broke the lid of my vintage Chinese vase that holds significant sentimental and monetary value. The incident occurred in the presence of my husband.Mr. Ford never offered a verbal apology, neither to me nor my husband and carried on with the survey as if nothing happened. I reported the incident the same day. After nearly a month and many chase ups, I haven't had the issue resolved for compensation. While I'm being inundated by marketing emails/calls, Kenwood failed to show the same urgency in addressing the damage caused by their employee. Needless to say the quote I received ftom them is at the higher end and not competitive either.I am appalled by the whole experience and feel compelled to write a review to warn people of such ill practices by Kenwood PLC.
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Over 10,000 homes damp proofed! Kenwood Plc are specialists in Damp Proofing London & the UK, Basement Waterproofing, Condensation Control, Dry rot and Woodworm infestation.
