The bus was an hour and a half late, leaving me waiting outside in -17°C with no shelter. I received a notification for a half-hour delay, and after 15 minutes on the phone, I was told the bus was on the highway but without a clear arrival time. I waited another 30 minutes post-call. Standing outside in freezing temperatures for an hour without updates is unacceptable. I plan to escalate this issue legally due to the inadequate service. THIS SERVICE WILL LEAVE YOU IN THE COLD FOR AN HOUR!!! AVOID THIS COMPANY!!!
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Opérateur privé de transport public de voyageurs. Actualités, présentation des différents services, implantations et informations financières. Paris (75), France.
