Hi I will be ringing tomorrow as I have received the order but the doors have two different shaded and have to be returned and other doors sent for replacement. Also the top parts have clicked into place on the doors and cannot remove them. So I will need a replacement of FCL and FRC thank you .
After ringing I’m no better off , got some parts but not others which is pointless. They will not confirm if they are sending the doors after about 4 emails and 2 telephone calls. Manager should be ringing me but no as yet and no time scale as to when after another email.
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If you are looking for some help, we have the following support:
For general enquiries, spare parts please contact:
csuk@keter.com
If you have made a purchase directly from us and have a query please contact:
hduk@keter.com
If you require an escalation to an issue, or you are not receiving the service you expect, please contact our escalations team:
ceuk@keter.com
Thank you, Team Keter 😊See more