I wanted only a subscription for a basic weight loss plan,$33Usd for 6 months, but they charged me for one more: a shopping list subscription service for $24.95Usd per month. When you go along with the application, they offer many gifts, but in the end, they are chargeable. It's what happened with this shopping list, which I don't agree to pay for, because it's a waste of money. My mistake was only to push the button "continue" in the app. Checking my bank account, I saw a charge for more money than I had agreed to, and I tried to cancel it. Additionally, cancelling it is very annoying and challenging to do. Nothing is clear with them. I didn't know that I had a limited time(five days for non-Europeans) for cancellation, but luckily, I was in that frame of time. And after all this, they refuse to refund my money. Please get in touch with KATE from KetoGo if you want to verify my story.My conclusion is that you, consumer, should not trust this company/application or, at the very least, check your bank account when working with them.
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