should have checked trust pilot before clicking anything. Intransparent entrapment systems, you select one thing and have to confirm 17 times that no, you do not want this other thing before getting through. Anyhow, I thought I was long unsubscribed and was surprised to have a PayPal notification regarding an upcoming payment. I immediately contacted them and received a message that I have to cancel from the website. My follow up : "After selecting the deactivation of my account several times through your deceiving menu (deactivation appearing in light gray as opposed to the prominent and visible continue options) I have not yet received a cancellation confirmation. This is looking more and more like a fraud.
Proceed to deactivate any subscriptions I may still have and delete my system data."
It took another three rounds of emails to have my cancellation (no refund though) and getting them to commit to deleting my data.
The interaction felt like dealing with artificial intelligence - having to repeat prompts and them not addressing my actual request.
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