I ordered a coffee maker from Keurig.com. Within hours on a Sunday (non-business day), I called to cancel. Keurig refused and told me to call back after I received the machine.
After I received it, I called again to return it. Keurig told me I must pay for return shipping out of my own pocket. Their website advertised "FREE SHIPPING" but never disclosed this policy before purchase.
I have not paid the return shipping. I refuse to. I have filed a BBB complaint.
Buy from Amazon or anywhere else that offers free returns. Keurig's return policy is deceptive.
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Keurig is a beverage brewing system for home and commercial use.