Our experience with Kewlaw was not pleasant. Our dealings with them was last year (2025) but didn’t read any reviews before we used their services unfortunately.
They were recommended by an estate agent and seemed ok when we had our first video meeting for eviction proceedings. As time went on the communication was rare and only contact was when they wanted money to be transferred into their account.
When we questioned at times on certain issues which we didn’t understand you were made to feel stupid. On one occasion we called and this person was so unhelpful with every question we asked and requested a call back he said I’ll find out every time as he couldn’t answer anything we had asked. We also wanted to talk to a Jennifer Hardy whom we initially had the meeting with but she would never come on the phone.
After few months with chasing on updates we finally got the evection order and then we were suggested to get a bailiff as process would be quicker so we agreed.
Again after no further correspondence from Kew law we called the courts directly to ask when will the bailiff remove the tenant to which the court advised that they have not received anything from the solicitor. The answer from Kew law was they had emailed but the court had no track of an email.
When chased again to get updates which was just useless every time. We then realised that we were being charged every call we made which they failed to tell us. We sure there was money left on account as we didn’t need baliff in the end but were told the account had no money left.
STAY AWAY HONESTLY AND READ REVIEWS as that was our mistake and cost us £4500 appx.
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