Terrible manager, neither he nor his staff know what they are doing except if you wish to start an account. (don't). I needed to close a safe box but they didn't know how to look it up. He kicked me out and said they were closing soon (but the closing was 3 hours away) and they couldn't help me. I had to make a return trip for something that should be easy. Also he promised to refund the rent pro-rata but that hasn't been done either, again probably because he doesn't know how. It's been nearly a month so to me that makes him a liar and a thief. I called the customer service department and they said someone would call me back but that hasn't happened either. Terrible. Go somewhere else!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Discover personal banking solutions and banking rewards from KeyBank. Learn how easy it is to open a personal bank account today.