keychron.uk

1.7
1.7 Based on 20 reviews

...

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Aidan
Inadequate Customer Support

I faced issues with my Keychron Q6 Max, as keypresses were repeating. After the usual troubleshooting steps, I was told to replace the PCB. Once I received the replacement, disassembling and reassembling the keyboard was a long process, and now the stabilizers are misaligned, causing other keys not to sit properly. I reached out again for a replacement or refund but was offered a minimal refund instead. My emails have since gone unanswered. It's disheartening, as I genuinely love the keyboard otherwise. I would caution anyone in Europe about purchasing, as products seem to be shipped from outside the EU, complicating returns.

1
Date of experience: Aug 01, 2025

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