I am sharing my experience with the service. I purchased a product on 24/12/2023 after they explicitly assured me that it included a lifetime warranty. However, when I recently sought support, they refused to assist and claimed that my warranty had 'expired,' which contradicts their original promise. Had they not guaranteed lifetime coverage, I would not have made the purchase. This is not the first time I faced this issue with them; I had to escalate matters to get a response previously. It's extremely disappointing that the same issue has arisen again. Such inconsistency and refusal to honor commitments make it difficult to trust this seller. I urge them to uphold their lifetime warranty promise and resolve this issue without further excuses.
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