kfc.ca

Absolutely disgusting food and service ,location has deteriorated

Went to the Coverdale KFC on Friday night, By far the worst service , had deteriorated and will never return. After many years of going to this location and seeing it decline to the state it is today. I will never go back to this location again. Ordered a 14 piece bucket with sides , was to by server they only had dark meat ready. He kept on trying to tell me they only had dark meet and I should take it. I repeatedly informed him , I did not want only dark meat. Finally I was told it would be 30 mins and I would have to wait until the cook was completed for fresh chicken. Paid the order and was not provided receipt. The clerk just walked away and ignored myself and other customers Food quality was the worst I have ever tasted from KFC as it was super salty. I was not the only dissatisfied customer. A gentleman came in and he had been waiting longer than I had been. The parking lot had at least six customers from drive thru who were still waiting in the lot for their orders when I walked out. They appeared to be displeased with the staff member who was talking with them in the parking lot where they were told to wait. Extremely poor attitudes of staff, worst service possible, they do not care about customers, disorderly, disrespectful and disorganized. Avoid this location and go elsewhere if you really have a craving for KFC. After many years of going to this location and seeing it decline to the state it is today. I will never go back to this location again. I will go to different location if my family really wants KFC

Date of experience: Dec 19, 2025