kfc.co.za

4.1
4.1 Based on 41 reviews

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Sarmarie Grobler
Something I never do but I just had it

Something I never do but I just had it. Yesterday we went to KFC Robertson! Except for the waiting time it just went downhill from there. 1. We placed our order and dis not receive the 50c change (imagine not giving 50c change to a few customers a day) 2. We received our order and cole slaw was rang up om the slip as well as chips, which is fine. But then it all started. I went back to the counter and asked for the slaw, then they told me they dis not have any since the previous day already. An very arrogant and rude lady came out and eventually they refunded me. By this time my food was cold and my 9 uear old son was sitting alone at the table. 3. As we were eating she came back to the table and crabbed the slip from the table. At this point I told my son to stop eating. After a while ahe came back and told me that the chips was swopped out for the slaw and that the floor manager said it is fine I can keep the “refund” and she also bought me the 50c change dot the initial purchase. At the point i just lost it as it was fulle and people was looking at us because it was not very discreet. We took everything and went to the car. Very upset and angry I drove away. 3. This morning my son opened his sealed boxmaste (the new one with doritos) and look. A bite was taken out of the meal and no doritos!!!!!I am sorry! But I will never ever support them again!!!!!!!!! Rude service and as for the food not up to standard at all

1
Date of experience: Dec 20, 2025

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