kfc.co.za

4.1
4.1 Based on 41 reviews

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Average Rating

4.1

/
5

41 Reviews

5 Star
76%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
19%

All Reviews

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Review Time

Nonhlanhla Galiki
The restaurant was amazing and had so much fun eating the food with my loved ones, the place was cle

The restaurant was amazing and had so much fun eating the food with my loved ones, the place was clean and tidy and the staff was amazing ,shout out to Dawnpark kfc

5
Date of experience: Jan 29, 2026
Vanessa Naidoo
I am very disappointed at how KFC's Menu's are presented for customer use, you have to fight your w

I am very disappointed at how KFC's Menu's are presented for customer use, you have to fight your way into a menu and then there is no prices on the displayed items, they really need to relook their advertising especially in this digital age and online buying, I now have to go physically into a KFC to buy and most of their customer complaints, I can relate to, at certain times of day and week you get old yesterdays food and late nights, be careful if the fresh chicken is sold out, ordering online and having no transport to return foods its potluck if your order is what you ordered, fresh and intact, KFC your business is losing ,get mystery shoppers and get your business up to standard, there is a HOST of unemployed people willing to WORK. Thankyou!!

2
Date of experience: Jan 25, 2026
Vanessa Naidoo
Disappointed at how KFC's …

I am very disappointed at how KFC's Menu's are presented for customer use, you have to fight your way into a menu and then there is no prices on the displayed items, they really need to relook their advertising especially in this digital age and online buying, I now have to go physically into a KFC to buy and most of their customer complaints, I can relate to, at certain times of day and week you get old yesterdays food and late nights, be careful if the fresh chicken is sold out, ordering online and having no transport to return foods its potluck if your order is what you ordered, fresh and intact, KFC your business is losing ,get mystery shoppers and get your business up to standard, there is a HOST of unemployed people willing to WORK. Thankyou!!

2
Date of experience: Jan 25, 2026
Thabang Sash
Great service and fresh meat

5
Date of experience: Jan 18, 2026
Celiwe Mbhele
Why was KFC Verulem still operating at…

Why was KFC Verulem still operating at 9:45 if they were out of chicken? The cashier was abrupt and unhelpful .Arrived at the drive through only to be told they closing It makes no sense to remain open if you cannot serve your core menu item Verulem KFC

1
Date of experience: Jan 17, 2026
Nomfundo Charmaine
Very Disappointed - Not what I ordered

I ordered dunked wings, but what I received were zinger wings with a little sauce poured over them. The wings were not properly dunked at all – the sauce was barely there and sitting at the bottom of the box instead of coating the wings as advertised.This is misleading and unacceptable, especially considering the price. If I wanted zinger wings, I would have ordered them. Dunked wings are supposed to be fully coated, not half-done with sauce thrown in as an afterthought.Extremely disappointed and I feel like I did not get what I paid for. This experience has really put me off ordering from the KFC at Piet Retief again.This is not the first time.

1
Date of experience: Jan 16, 2026
Thandeka Maseko
The service at the restaurant is top…

The service at the restaurant is top notch am very happy and got my order as per request..

5
Date of experience: Dec 21, 2025
Sarmarie Grobler
Something I never do but I just had it

Something I never do but I just had it. Yesterday we went to KFC Robertson! Except for the waiting time it just went downhill from there. 1. We placed our order and dis not receive the 50c change (imagine not giving 50c change to a few customers a day) 2. We received our order and cole slaw was rang up om the slip as well as chips, which is fine. But then it all started. I went back to the counter and asked for the slaw, then they told me they dis not have any since the previous day already. An very arrogant and rude lady came out and eventually they refunded me. By this time my food was cold and my 9 uear old son was sitting alone at the table. 3. As we were eating she came back to the table and crabbed the slip from the table. At this point I told my son to stop eating. After a while ahe came back and told me that the chips was swopped out for the slaw and that the floor manager said it is fine I can keep the “refund” and she also bought me the 50c change dot the initial purchase. At the point i just lost it as it was fulle and people was looking at us because it was not very discreet. We took everything and went to the car. Very upset and angry I drove away. 3. This morning my son opened his sealed boxmaste (the new one with doritos) and look. A bite was taken out of the meal and no doritos!!!!!I am sorry! But I will never ever support them again!!!!!!!!! Rude service and as for the food not up to standard at all

1
Date of experience: Dec 20, 2025
Gundo
The restaurant was very clean

The restaurant was very clean . The food was delicious hot and fresh. My order was well packed

5
Date of experience: Dec 17, 2025
Gofaona Mokwakwa
The service was fast and I got the…

The service was fast and I got the correct order.

5
Date of experience: Dec 14, 2025

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