Scamming in the store!! They Never have chicken. Staff is rude and unorganized. Tonight after placing an online order i was told they didnt have my order. Then they said they could give me original. I told them I ordered crispy and that the notification said it was ready at 704pm. I was told that it was irrelevant that my order ready because they had 6 orders ahead of mine. They kept trying to push original chicken on me but I ordered crispy. I told them I would wait. The dreaded guy seemed pissed. I waited 30 more minutes, went back in the store and was told they were just dropping crispy. I ask for a refund and they refused my request. The chicken that fries chicken said well since you ordered through the app you will have to get your refund from the app. I went to the car called the KFC line told them what happened who then transfered me to another number who never picked up. After 22min I hung up. I want my money back. I want the store under new management and a brand new staff. All of them looked high and unorganized. 1hr and 22 min, no food, and no refund
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KFC Corporation, based in Louisville, Ky., is the world's most popular chicken restaurant chain specializing in Original Recipe®, Extra Crispy, Grilled Chicken and Original Recipe Strips with home-style sides, Honey BBQ Wings, and freshly made chicken sandwiches. There are more than 14,000 KFC outlets in more than 80 countries and territories around the world, serving some 12 million customers each day. KFC Corporation is a subsidiary of Yum! Brands, Inc., Louisville, Ky. (NYSE: YUM.)See more