I ordered from a fast-food restaurant, waited an absurd 1 hour and 30 minutes, only to have my order canceled without warning or apology. There was no effort to rectify the situation, just silence while my evening was wasted. This is not a minor error; it’s a complete failure of customer service. If a global brand can't deliver food timely or communicate with customers, what's the point? Never again. If I could give zero stars, I would.
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