Our time with the company has been one of the most disorganized and unprofessional experiences while renting in the city. The rental team and now the property management team have repeatedly shown inefficiency in addressing reported issues, lacking attention to detail and basic property knowledge, and responding unreasonably slowly. This has caused ongoing conflict with the landlord and discomfort in our living situation. The offices seem either understaffed or inexperienced, unable to handle basic rental management needs.
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