I purchased a sofa that was presented as a Rossini, but it turned out to be a counterfeit. The frame was from China, which wasn't disclosed, and they claimed the leather was Italian without providing any proof. When it arrived, I discovered it was labeled as being from China, which was shocking considering I paid £2500 for what I thought was an authentic piece. The color in the store was a warm cream, but the sofa arrived in an unattractive dirty grey, a color I dislike. I reached out to the service with a photo showing the color difference, but they insisted it was correct, explaining that the store's lighting made it appear different. Honestly, they are deceptive; they sell inexpensive items as if they are originals. I hope others learn from my experience and find true satisfaction elsewhere, unlike the disappointing grey sofa I received.
Claim your business profile now and gain access to all features and respond to customer reviews.
