DO NOT BUY FROM THIS COMPANY!!!! I recently ordered two evening gowns for an upcoming event coming to a total of £500. It was always my intention to return one and just wanted a colour option. They state that the dresses are made to order but they are dispatched the next day. So that’s a lie. The dresses arrived and sadly did not fit me despite me going by the measurement guide.I then tried to return for a refund and to my shock, they only do store credit or exchange. If you are anything like me and probably the majority of online shoppers, no one goes and checks a return policy before ordering, its a given in this day and age that you can return, esp when the dresses have security tags. The company does not warn you at any point before placing the order that you can only exchange. It’s a total joke! I now have two dresses costing £500 that do not fit me and despite me raising this with them directly they have done nothing to help me or show any understanding.I will never buy from them again or recommended to anyone.The dresses are not what they look like on the website either don’t be fooled.
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Khanum’s is a proud British Bangladeshi brand, founded with the purpose of creating timeless, investment pieces while challenging the culture of throwaway fashion.
We design beautifully constructed garments to be worn for a lifetime - favouring classic tailoring and considered details over trend-driven design. With every collection, we continue to improve our sourcing and supply chain practices, ensuring our pieces are made in the best possible working conditions with materials that have a lower impact on the environment.
Our vision is for every Khanum’s piece to be cherished today and passed down to future generations.See more
