Review Time
I ordered Khanums Krace dress all the way from London to Maldives for my Nikkah and im so happy i did. I received the order in less than a month and the dress was beyond my expectations. The quality of the material used in the dress is amazing, it was so heavy and the stitching was beautifully done as well. The pearls even look like they’re great quality and they even gave extra pearls just in case.
I also mailed Khanums before ordering to provide details of the dress measurements and they replied swiftly, it’s the perfect dreamy dress. Highly recommended!!
What Khanum’s did for me was outstanding and honestly beyond words. I initially purchased the wrong size and reached out to their team about a return. They were immediately kind, responsive, and happy to accommodate me. I shipped the dress back, but that’s when the nightmare began.
The shipping company I used completely failed to deliver the package. It was “lost” for an entire month and eventually returned to me because they claimed the address was incorrect. By the time I finally got it back, I was well outside the return window. I contacted Khanum’s again, explained the situation, and despite the delay not being my fault, I was still technically out of timeframe.
Their response? Pure understanding and grace.
They listened to my situation with so much care and empathy and kindly extended the return period for me. Not only that, but they provided me with a return label and arranged the shipping themselves to avoid any further issues. Even more impressively, they honored the original Black Friday discounted price instead of charging the updated full price. That level of integrity is rare.
They also helped me choose the correct size and guided me through the entire process step by step. Once everything was sorted, I shipped it back, and they returned the new size to me via express delivery . it arrived in less than two days!
Now, about the dress itself: it is absolutely stunning. The fabric and quality are incredible. For sizing, I would recommend going one size up if you prefer a less snug fit. Instead, if you want it to be tight, then go for your usual size. Just be careful. I think that the taller you are, the better an extra size is. Following the size chart, with my measurements, I’m supposed to be an M. However, I don’t quite like the fit of Large, as it was too tight on me (I think this also relates to the fact that the taller you are the wider your hips are)
For reference, my measurements are:
• Chest: 88 cm
• Waist: 70 cm
• Hips: 100 cm
• Height: 6’0”
And yes. this dress is truly tall-girl friendly! I’m 6 feet tall, and it still reached my feet with length to spare.
Overall, this was one of the best customer service experiences I’ve ever had. Khanum’s went above and beyond, and I couldn’t be more grateful. Highly recommend , not just for the beautiful designs, but for the incredible team behind them.
What Khanum’s did for me was outstanding and honestly beyond words. I initially purchased the wrong size and reached out to their team about a return. They were immediately kind, responsive, and happy to accommodate me. I shipped the dress back, but that’s when the nightmare began.The shipping company I used completely failed to deliver the package. It was “lost” for an entire month and eventually returned to me because they claimed the address was incorrect. By the time I finally got it back, I was well outside the return window. I contacted Khanum’s again, explained the situation, and despite the delay not being my fault, I was still technically out of timeframe.Their response? Pure understanding and grace.They listened to my situation with so much care and empathy and kindly extended the return period for me. Not only that, but they provided me with a return label and arranged the shipping themselves to avoid any further issues. Even more impressively, they honored the original Black Friday discounted price instead of charging the updated full price. That level of integrity is rare.They also helped me choose the correct size and guided me through the entire process step by step. Once everything was sorted, I shipped it back, and they returned the new size to me via express delivery . it arrived in less than two days!Now, about the dress itself: it is absolutely stunning. The fabric and quality are incredible. For sizing, I would recommend going one size up if you prefer a less snug fit. Instead, if you want it to be tight, then go for your usual size. Just be careful. I think that the taller you are, the better an extra size is. Following the size chart, with my measurements, I’m supposed to be an M. However, I don’t quite like the fit of Large, as it was too tight on me (I think this also relates to the fact that the taller you are the wider your hips are) For reference, my measurements are: • Chest: 88 cm • Waist: 70 cm • Hips: 100 cm • Height: 6’0”And yes. this dress is truly tall-girl friendly! I’m 6 feet tall, and it still reached my feet with length to spare.Overall, this was one of the best customer service experiences I’ve ever had. Khanum’s went above and beyond, and I couldn’t be more grateful. Highly recommend , not just for the beautiful designs, but for the incredible team behind them.
I originally had my heart set on a different outfit from Cannes, but unfortunately it was no longer in stock. While browsing, I came across another dress that instantly caught my eye and I’m so glad I did!The service was absolutely amazing from start to finish. They even offered to custom-make the original outfit that was out of stock, which I thought was such a lovely and thoughtful gesture. That level of care really stood out to me.Postage was incredibly fast. I received my dress within just two days! It was beautifully packaged, and I especially loved that the outfit came in its own satin travel bag. Such a perfect touch and so practical for storing or travelling with it.Honestly, they’ve quickly become one of my new favourites, and I’m already looking forward to purchasing from them again. I’m pretty sure this won’t be my last order. Thank you so much for such a wonderful experience! ✨
Amazing experience and the staff was lovely to deal with! Emer the girl that looked after us, was very helpful and had such a beautiful personality, made everyone feel welcome and comfortable! The dresses were absolutely stunning and great material and quality! Highly recommend, you will not be disappointed!
Amazing experience from start to finish big thanks to Emer who was so helpful from start to finish from emailing me before our appointment to checking in with me afterwards! And of course got us sorted out with the most amazing dresses ♥️ thank you!
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Khanum’s is a proud British Bangladeshi brand, founded with the purpose of creating timeless, investment pieces while challenging the culture of throwaway fashion.
We design beautifully constructed garments to be worn for a lifetime - favouring classic tailoring and considered details over trend-driven design. With every collection, we continue to improve our sourcing and supply chain practices, ensuring our pieces are made in the best possible working conditions with materials that have a lower impact on the environment.
Our vision is for every Khanum’s piece to be cherished today and passed down to future generations.See more
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