Choosing this mortgage provider was a catastrophic decision that resulted in significant additional costs and immense stress. The discount offered on the home price does not make up for the excessive fees and high mortgage rates. Additionally, my vacation was ruined. I informed them of my overseas trip well ahead of time and confirmed everything before departing. However, when I arrived, they imposed numerous impossible demands. Due to restrictions in the US, I couldn't access their site to view forms or upload documents, as it was blocked abroad. I also couldn't retrieve my documents from US financial institutions. They threatened to keep my deposit for non-compliance, starting this stress just 2.5 weeks before closing, despite their own policy stating that final documents would be requested 30 days prior. This was the most stressful experience of my life, entirely due to their negligence. I have never felt so mistreated and nearly walked away from the deal because of it. This ordeal has overshadowed my happiness in my new home, as I constantly remember their appalling treatment. I had to refinance just two months later due to the unfavorable mortgage terms. The pain from this experience lingers, and I strongly advise others to steer clear of them. They never offered an apology for their terrible service.
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Hovnanian Enterprises, Inc. is a United States real estate company which is involved in every aspect of marketing homes, including design, construction and sales.
