kia.co.uk

1.6
1.6 Based on 61 reviews

Kia. Movement that inspires. At Kia movement is at the heart of our brand and moving people at the core of our business. Our purpose is to deliver innovative products that inspire, help people move from one location to another and connect them. Every car ...

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TheAndre09
Expecting Accountability, Not Just Apologies

If you are thinking of purchasing an electric vehicle, please read this before making the same mistake I did. My experience is not a minor issue; it's a safety hazard and a complete failure of the company's EV reliability. My vehicle became dangerous on August 7, suddenly entering 'Turtle Mode' with severe power loss. This issue means the car can shut down unexpectedly. I contacted the dealership, but the earliest diagnostic appointment was a month later, which is unacceptable for a safety-critical fault. After multiple misdiagnoses and failed repairs, I still have a vehicle that is unsafe to drive. This entire situation is disgraceful, and the company needs to improve its diagnostics and communication urgently.

1
Date of experience: Nov 17, 2025

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Business Details

  • Kia. Movement that inspires. At Kia movement is at the heart of our brand and moving people at the core of our business. Our purpose is to deliver innovative products that inspire, help people move from one location to another and connect them. Every car in our revolutionary product line-up is equipped with innovative powertrains, smart technologies, safety, performance and a pioneering 7 year warranty. From our small city cars to larger SUVs we provide the technology and create the space to free up time to get inspired, whilst on the move. As a brand we have a mind-set of moving forward, always striving and of constant improvement. Our vision is to create sustainable mobility solutions and to become a leader in the future mobility industrySee more

  • email Cx@kia.co.uk
  • call 01932832000
  • language https://www.kia.com/uk

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