DO NOT FINANCE THROUGH KIA FINANCE AMERICATimeline of trying to make a payment:No autopay for 6 months unless you mail a physical check. Dealership never mentioned this or offered to set it up.First payment "failed" despite correct info and funds in account. Bank shows no attempted debit. Got charged a late fee anyway. Rep had no explanation.Website date picker is broken. Grayed out, can't select dates, can't type values. Looks like Flash-era software.Tried to set up autopay today. Clicked Continue. Page scrolls to top. No error message. Nothing. Disabled ad blocker to troubleshoot - 9 trackers loaded instantly. Site can't process payments but CAN surveil you.Called them. Robot repeats "Say yes when you get the text" three times before revealing other options. Does not detect screaming.Finally routed to a third-party payment processor with its own privacy policy I had to agree to just to pay my facking bill.Paying with a human on the phone? That costs extra too.Meanwhile, my dealership (Garden Grove Kia) pushed hard for a perfect score on Kia's internal survey in exchange for a free tank of gas - before I'd experienced any of this. Those internal metrics are worthless. The system is designed to capture good ratings before reality hits.Finance through a credit union. Finance through your bank. Finance through literally anyone else. The car might be fine. Kia Finance will make you pay for it in more ways than one.
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