Kia customer care is so incompetent!! I called numerous times regarding my cancelled extended warranty refund to be told that it was going to be issued to me to only find out after months of chasing it down between the Kia dealer and Kia finance to find out it will not be a refund!! I went by what they told me and now I'm out money their customer service reps said was coming to me.... during the holidays!! So dissatisfied with them!! DON'T BELIEVE THE CUSTOMER CARE REPS....THEY DON'T KNOW WHAT THEY'RE TALKING ABOUT!!!
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