My 1st order back in May 2020 I ordered FLASHING LIGHTS rub it cost 13.99. When my item arrived it only had about 2mm worth of powder in a 1 inch container. So someone took some of my powder or gave me their old one. It was all over the place and it wasn't in a box. 2nd bad experience I ordered PORTABLE NAIL DRILL - PINK 349.00 July 3 2020 for my birthday on 7-22.They never sent it, but claimed they did. I was called a liar & mocked. I was told they sent it and i wouldn't get another. :( I had to fight to get my product. I finally received it July 24th, 2020 after contacting the owner. The owner said they mixed up packaging, but I clearly saw they didn't box up another order till after I called the owner. I have informed delivery I can see everything that's been issued for my address. The customer service agent I was dealing with is Clarissa. To add insult to injury She shipped my drill Fed ex to a Po box at the slowest speed possible. When it was supposed to be expedited. I had removed all my bad reviews after I spoke with the owner, but then They had to insult me one last time. Fed Ex doesn't even deliver to PO box unless its smart post and it wasn't. I intercepted the package at Walgreens. Clarissa also gave me a gift card for 50.00 for my trouble. Guess what the code was invalid. Go figure. I did eventually get the gift card after I complained and was extremely rude to her. Their employees are awful.I wont be a returning for awhile. As much as I love Kiara Sky's products it saddens me that I have to shop somewhere else now. Customer service is everything to me.
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Kiara Sky Professional Nails strives to provide quality nail products! Browse our selection of striking nail lacquers, gel polishes, and dip powder.
