Absolutely terrible experience from start to finish.
I received no replies to multiple emails and had to constantly chase for updates. My parcel was eventually confirmed as lost by FedEx, and I’m still trying to recover my money with no response from the company.
On top of that, I was hit with unexpected import taxes that were never made clear at the time of purchase. I’m now stuck trying to get my refund sorted.
FedEx has officially closed the case and confirmed the parcel cannot be located, yet I am still waiting for the company to resolve this.
Extremely disappointing service and very poor communication. I would not recommend ordering from here.
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