I am now locked out of my account because of what Kicksta does and where they are located. I sent them several emails. A few times someone answered, but when I told them they caused me to be locked out they stopped replying. On top of that on my home page, they eliminated the "Cancel Subscription" option and the LIVE chat option. They did this because they saw my emails and knew I wanted them to stop. I saw the cancel option, and did not do it right away. That was a HUGE mistake. I should have canceled it as soon as I saw that button. But now the button is GONE! They are located in Siberia!! I had NO idea where they were located until I saw the warning from IG. This is a HUGE red flag. When they logged in, IG logged me out. I was kind of okay with that, as long as IG allowed me to log back in. Which they did for a while. Then they blocked me. I do not know if I have just been suspended or they got rid of my account. I have not received any emails or warnings from them as to what has happened. I have sent 3 new emails to Kicksta one of them asking them to cancel my account immediately and get OUT of my account and never log back in again. But I am sure they cannot being they see my account is locked. It has taken me years to build that account, and now it could be gone. Do NOT use this company! I don't care HOW they say they build your account. They log in, whether you are logged in our not, which is a huge NO NO! And the origin of Siberia is also a HUGE NO NO! I am still battling to get back in. I am in limbo. This is infuriating. I can end this by simply changing my password. But I cannot do that because I cannot get into my account. If you choose a company to help build your account. Makes sure their home is in the US. Make sure they do not log in while you are logged in.
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