Review Time
Their actions triggered an alert with the platform, leading to a temporary block on my account. I requested an immediate cancellation just minutes after signing up, but it took them a week to reply! Their response was disappointing, stating that refunds are not possible. They are effectively holding my funds hostage. Terrible support experience.
I tried to cancel my Kicksta subscription, but they have completely ignored all my requests. No confirmation of cancellation, and their support is nonexistent.This experience has been incredibly frustrating and stressful. If they can’t handle cancellation requests properly, I cannot trust them with my account or payment information. Stay away !! the risk of poor service and potential future unauthorized charges is very real.
Thinking about using Kicksta? Don't. Their "growth pod network" is just a bunch of low-effort Instagram accounts that are so obviously fake/bots that Instagram automatically removes 95% of them minutes after they follow you (they're all newly created, have serial numbers in the username, no posts, etc). Kicksta only cares about money, they offered no refund despite the complete lack of delivery (despite their "guarantees").
Kicksta worked very well for about 30 days. We opted to use their targeted growth option so that our followers were more local and engaged (not bots). The way Kicksta works is by following/unfollowing as "interactions", but they suddenly stopped having any interactions for over 11 days in a row when I cancelled. I tried to get an explanation from them but they would not reply to my inquiries. They went from 50+ interactions per day to zero for 11 (and counting) days.
I used this tool to grow my Instagram account, but it led to my account being permanently deactivated by Instagram for violating their guidelines. I regret trusting it, as I wasn’t fully aware of how unsafe it was.What disappointed me most was the company’s reaction when I informed them. Instead of offering any support or guidance to help me recover my account, they pushed me to keep paying for their service at a discounted price. This showed me they care more about making money than helping their customers.While the tool may promise fast follower growth, it is not compliant with Instagram’s rules, and the consequences are severe. Losing my account has been extremely frustrating and disappointing.I strongly recommend avoiding this service if you value your Instagram account, it’s simply not worth the risk.
DO NOT USE THIS SERVICE! My several years old Instagram account just got banned for violating community guidelines after using this service. I am a content creator/influencer and used that account for brands and to make sales. Plus, important networking connections I had forged. THEY'RE ALL GONE BECAUSE OF KICKSTA! I had only used Kicksta for less than 2 months. Recently, they'd had been sending a lot of notifications that they'd have to pause services or update and that the service wouldn't be working for a few days here, and a day there. When that started, I began getting notifications from IG that they needed to verify my identity, and snapped photos of me to verify that I was human. And in the last week, IG had put at least 3 holds on my account, I'd appeal them and would be back. But the other day, I got a permanent ban with no opportunity for appeal. I reached out to Kicksta who claimed they have been getting a lot of emails lately (I bet!) and would get back to me. After 2 days, they just emailed me denying they had anything to do with my ban, and had the nerve to tell me to just log back into my IG because is a glitch that a lot of users are facing and that they'd "PAUSE" my payment for 7 days for the inconvenience. So they think I'm gonna pay for service on a page that doesn't exist because of THEM?!!! I'm not even going to get into the fact that when I had renewed for this month, I had put in a coupon code only for it to take my card number, charge me full price, and they claimed I didn't put in the code despite the fact that I didn't trust them and had taken a screenshot for proof.Do yourself a favor, avoid these frauds. I will be reporting them to every agency that listens. For them to claim to be "safe" they're obviously misrepresenting their business and should not be allowed to operate.
Got the app because I wanted to grow my Instagram just like everybody else. two days later I didn’t see any improvement or cared about it anymore so i tried canceling my 7 day free subscription but it wouldn’t allow me and told me to go to support chat for approval? sent multiple messages and they never respond back
DO NOT USE! I use the service on my account that I’ve had for three years and had built up to 8000 followers just to grow it a little bit more. Within three months of using it, my account was permanently deleted by Instagram. I wrote to them requesting a refund. It was the least they could do and they would not even give me a refund of the $147 that I had spent. I use that for my Amazon storefront, influencer and social cat and other streams of revenue I guess the jokes on me for trying to use something to grow my Social media, not organically, but they promoted themselves as a safe way to grow your Instagram and they are definitely not a safe way to grow your Instagram. Instagram picked up on it super quickly. I follow the rules. I did not follow or Unfollow anyone I did not logon from multiple sources. Whoever they had performing the growth was the one that caused my account to get deleted it was incredibly upsetting and they hold no accountability. In response to their response: they are not sorry. I wrote them multiple times and they do not care and it was directly related to their automations, their attempt to blame this on instagram is absurd. Use at your own risk! Their attempt to tell me to reach out to them is just to look as though they care, they don’t. If they cared about making it right, they would have in our previous communications. Their service is not as advertised, and that is a simple fact.
I am now locked out of my account because of what Kicksta does and where they are located. I sent them several emails. A few times someone answered, but when I told them they caused me to be locked out they stopped replying. On top of that on my home page, they eliminated the "Cancel Subscription" option and the LIVE chat option. They did this because they saw my emails and knew I wanted them to stop. I saw the cancel option, and did not do it right away. That was a HUGE mistake. I should have canceled it as soon as I saw that button. But now the button is GONE! They are located in Siberia!! I had NO idea where they were located until I saw the warning from IG. This is a HUGE red flag. When they logged in, IG logged me out. I was kind of okay with that, as long as IG allowed me to log back in. Which they did for a while. Then they blocked me. I do not know if I have just been suspended or they got rid of my account. I have not received any emails or warnings from them as to what has happened. I have sent 3 new emails to Kicksta one of them asking them to cancel my account immediately and get OUT of my account and never log back in again. But I am sure they cannot being they see my account is locked. It has taken me years to build that account, and now it could be gone. Do NOT use this company! I don't care HOW they say they build your account. They log in, whether you are logged in our not, which is a huge NO NO! And the origin of Siberia is also a HUGE NO NO! I am still battling to get back in. I am in limbo. This is infuriating. I can end this by simply changing my password. But I cannot do that because I cannot get into my account. If you choose a company to help build your account. Makes sure their home is in the US. Make sure they do not log in while you are logged in.
2 months in using this, got some fake accounts followed, and some real ones, suddenly today I was suspended by Instagram saying that I am violating the community regulations, still under appeal and can not access my account, trying to contact the kicksta platform but got no reply after 30mins .......can someone explain to me?! If my account got suspended for good is anyone gonna be responsible for this?! And update, my account did get disabled, still no solution for it .....
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