I bought a swing from this platform, and it arrived in a box where the parts were carelessly tossed inside, risking damage. It was labeled as 'gently used,' which was misleading. I received an item with significant scratches and deep marks on the metal. Additionally, it was missing screws necessary for assembly, forcing me to purchase replacements. The power cable was also damaged and non-functional, requiring me to buy a new one. None of these issues were disclosed in the description. As I am 38 weeks pregnant, I opted to buy the missing and broken parts to prepare for the baby's arrival, as returning the item in its damaged box seemed less feasible. The platform claims to inspect items for damage and functionality, but I doubt this is true. It feels like the condition of the item you receive is purely based on luck. I won't be shopping here again, and I hope sharing my experience helps another parent avoid similar frustrations.
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