kiehls.com

1.3
1.3 Based on 357 reviews

...

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Henry Carter
Frustrating Experience with Damaged Product

I ordered a gift set that arrived with a damaged full-size sunscreen. After multiple attempts to contact customer service with evidence of the damage, I only received a partial refund. The lack of effective assistance has made this experience extremely disappointing. I hope the company improves its handling of damaged products.

1
Date of experience: Nov 22, 2025

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