After picking up my caravan from the local branch, I discovered broken glass on the floor due to a damaged microwave turntable. When I reported it, the company claimed I shouldn't have had the turntable inside. The damage occurred while they were responsible for the caravan. I will not be returning to this company for future purchases. Furthermore, upon closer inspection, I found muddy footprints on the carpets despite assurances they would be protected. The heating fluid was also below minimum, which I left intentionally to see if it would be noted. I'm unclear on what was achieved for the amount charged.
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Kimberley – The Caravan & Motorhome People.
A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore.
Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities:
Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre.
Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre.
Start your adventure with Kimberley – where great journeys begin! See more
