AVOID Kineticlogistics company! They are very poor. No customer service to talk to! I purchased goods from Costco on the 21 September. I was informed delivery is 25 September. They sent me message confirming delivery is 25 September however they never deliver. They said because we sent you an email asking you to ACCEPT delivery and you didn’t reply so we CANCELED delivery. Ok it went to my Junk box and didn’t see it! They said sorry we can do nothing! Ok when will i receive my order? They said we don’t know yet whenever we have lots of goods going to your area we will arrange. So I have to wait for WEEKS to receive my goods. Also NO customer service to talk to! I was barely getting email responses from them.SERIOUSLY THE POOREST LOGISTICS COMPANY IN THE UK!!!! Costco has to change this company ASAP!!@Costco
Claim your business profile now and gain access to all features and respond to customer reviews.
Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more
