There was a delay from the retailer that I had purchased my couch from which would have resulted in a week delay in delivery. After speaking with customer contact ( Kayla) they did everything they could to get my delivery to me as quickly as possible. Kayla was super quick in responding, so helpful and this made what could have been a really stressful situation a really positive one! On delivering, the drivers were so professional, moved everything into the house quickly and expertly . Fantastic experience!
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Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more
