Initial correspondence after ordering was helpful & informative, we were given the option to choose a delivery date & an ETA which we did. We were then promised the driver would give us a ring 30mins before delivery but this didn't happen . Luckily we have a Ring door bell & I was able to leave work & take delivery as soon as I saw them ... but what would have happened if we didn't have a Ring ? £2000 pergola just left at front door,or returned to retailer ???
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Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more
