Following a missed delivery, a Director of the company contacted me direct to explain why the problem had arisen and to offer a sincere apology. We have had a couple of further exchanges, through which I am convinced that steps have been taken to prevent any reoccurance - so am very happy to change my review rating.
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Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more
