They ask you to select a delivery day. Then, a couple of days before they arbitrarily change the day without any consultation as to the customer's availability. The only options then given are to nominate a safe space or involve a neighbour if you are unavailable. No other options. The online tracking and time forecasting is woeful. Not only difficult to decipher but also hours out. The driver of our consignment conspired to get lost resulting in several phone calls in which he appeared to think it was all my fault and threatened to take the item back to the warehouse when I complained about the ridiculous route he was taking.So the route given to him by his company was nonsensical leading him to drive close by our house to a position several miles away only to return to our area. The driver admitted that he has similar complaints all the time.
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Kinetic Specialise in the safe carriage of fragile and high value goods. Kinetic do not use satellite hubs, third party shipping or contract carriers. Every item handled by kinetic will be delivered directly to you from the Kinetic Hub in Oxford, and will only be handled by a Kinetic employee who is trained in the goods he is delivering. Kinetic Logistics has a damage rate of 0.25% which is one of the lowest recorded damage rates in the home delivery industrySee more
